Radius is stuck and not working

Radius is stuck and not working

If Radius is frozen you can do the following.  On your computer task bar at the bottom of your desktop look for the Radius icon (Circle with the number 32 on it).  Right click it and click on close window.  That should shut it down. So you can move to the second step.




Click the control key (CTRL) the ALT key and the delete key at the same time.    You will see a popup window and you want to click on TASK MANAGER.  You will then get a popup window like below. Scoll down to find RADIUS 32. Click on it once and then END TASK up at the top.  RADIUS 32 should now be gone.  Closeout the popup window and reopen the Radius Software.



    • Related Articles

    • Return to the last thing you working on

      There are 4 icons across the top of Radius that will take you back to the last Schedule, Ranker, trender or Profiler you were working on. NOTE: If you have multiple markets in Radius, be sure you are working in the correct market that the item you ...

    • Popup window is not showing or stuck

      If a popup window is not showing or partially showing, you can do the following to try and make it reappear. Click Ctrl button and C at the same time. If that does not work reach out to us at support@eastlanratings.com

    • Radius Already Running Error

      If you try to reopen radius and you get this warning: And you are sure the softeware is not just minimized do the following. Click the control key (CTRL) the ALT key and the delete key at the same time. You will see a popup window and you want to ...

    • Install the Radius Software

      Here is how to instal the Radius Software. Go to where you downloaded the software file or where it is located on your Company network. Double click on the file to start the download process. You will want to click on all the next, accept and finish ...

    • PDF from Report is showing symbols and not letters and numbers

      If when you open your saved PDF report from Radius and it is showing symbols instead of letters and numbers this video will walk you through what is going wrong and a work around. The issue is not with Radius but insteasd your reader not being able ...